SHIPPING POLICY

Thank you for shopping with House of 2TZ.

All orders are processed and shipped from Hempstead, New York.

PROCESSING TIMES

Please allow 2 to 5 business days for order processing before shipment. During product launches, holidays, and high volume periods, processing times may be extended.

SHIPPING TIMES

Estimated delivery times after shipment are:

United States: 3 to 7 business days

Delivery times are estimates and may vary depending on carrier delays, weather conditions, holidays, or other factors beyond our control.

ORDER TRACKING

Once your order has been shipped, you will receive a tracking number by email or text message. Please allow up to 24 hours for tracking information to update.

INCORRECT SHIPPING INFORMATION

Customers are responsible for providing accurate shipping information at checkout. House of 2TZ is not responsible for delays, lost packages, or additional shipping costs resulting from incorrect addresses provided by the customer.

LOST OR STOLEN PACKAGES

Once an order has been handed over to the shipping carrier, House of 2TZ is not responsible for lost, stolen, or delayed packages. If your package is marked as delivered but cannot be located, please contact the shipping carrier directly.

INTERNATIONAL SHIPPING

International shipping may become available in the future. Additional shipping fees, customs duties, taxes, and import charges are the responsibility of the customer.

SHIPPING QUESTIONS

For questions regarding your order, please contact us through our website contact form or customer support email.

Thank you for supporting House of 2TZ.

House of 2TZ

Loss. Pain. Growth. Purpose.